Shipping policy
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are not processed, shipped, or delivered on weekends or federal holidays.
During periods of high order volume, product launches, promotions, holidays, or unforeseen circumstances, processing times may be extended.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
2. Shipping
We currently ship within the United States.
Shipping costs and estimated delivery times are displayed during checkout.
Delivery dates are estimates only and are not guaranteed.
FletchCo, LLC is not responsible for shipping delays caused by:
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Shipping carriers
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Severe weather
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Natural disasters
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Supply chain disruptions
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Incorrect shipping information provided by the customer
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Events beyond our reasonable control
Once an order has been transferred to the shipping carrier, responsibility for delivery timing rests with the carrier.
3. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.
Buster Brush is not responsible for packages delivered to an incorrect address provided by the customer.
4. Lost, Stolen, or Missing Packages
If tracking information indicates that a package has been delivered but cannot be located, customers should first contact the shipping carrier directly.
Buster Brush is not responsible for packages that are lost, stolen, delayed, or misdelivered after they have been marked as delivered by the carrier.
We will, however, make reasonable efforts to assist customers in filing carrier claims when applicable.
If you have any questions regarding this policy, please contact us at:
FletchCo, LLC d/b/a Buster Brush
Phone: (609) 736-0834
Email: fletchcollc1@gmail.com