Terms of service

Effective Date: July 15, 2026

Welcome to Buster Brush. These Terms of Service (“Terms”) govern your access to and use of the website located at www.thebusterbrush.com and any related services, products, content, features, or applications offered by FletchCo, LLC (“Buster Brush,” “Company,” “we,” “our,” or “us”).

By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

 

 

1. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction;

  • You have the legal capacity to enter into a binding agreement;

  • You will use the website and products in accordance with all applicable laws and regulations.

 

 

2. Products and Services

Buster Brush offers pet oral care products, including but not limited to:

  • Buster Brush® dental products;

  • Dog toothpaste;

  • Water additives;

  • Accessories;

  • Bundles and promotional offerings.

We reserve the right to modify, discontinue, limit, or replace any product or service at any time without prior notice.

All product descriptions, pricing, images, and availability are subject to change at our sole discretion.

 

 

3. Orders and Acceptance

Your order constitutes an offer to purchase products from us.

We reserve the right to:

  • Refuse or cancel any order;

  • Limit quantities purchased;

  • Restrict sales to certain customers, regions, or jurisdictions;

  • Correct pricing or product description errors.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

 

 

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD).

By placing an order, you authorize us and our payment processors to charge the payment method provided for all applicable charges, including taxes and shipping fees.

We reserve the right to change pricing at any time without notice.

 

 

5. Shipping

Shipping times displayed on the website are estimates only.

We are not responsible for delays caused by:

  • Carriers;

  • Weather events;

  • Customs processing;

  • Supply chain interruptions;

  • Incorrect shipping information provided by customers;

  • Events outside our reasonable control.

Risk of loss and title for products pass to the customer upon delivery to the carrier.

Additional information regarding shipping and returns can be found in our Shipping & Returns Policy.

 

 

6. 30-Day Satisfaction Guarantee

Eligible purchases made directly through thebusterbrush.com may be covered by our 30-Day Satisfaction Guarantee, subject to the terms outlined in our Shipping & Returns Policy.

The Company reserves the right to determine eligibility for refunds, replacements, or store credit in its sole discretion.

 

 

7. Pet Safety Disclaimer

Our products are intended for use with dogs and should always be used responsibly and according to provided instructions.

No pet product is indestructible.

Pet owners are solely responsible for:

  • Supervising their pets during use;

  • Inspecting products regularly for wear or damage;

  • Discontinuing use if a product becomes damaged or presents a potential safety risk.

Buster Brush is not responsible for injuries, damages, or losses resulting from improper use, misuse, unsupervised use, or failure to follow product instructions.

 

 

8. Veterinary Disclaimer

The information provided on this website is for informational and educational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website should be interpreted as veterinary advice.

Always consult a licensed veterinarian regarding your pet’s health, medical conditions, dietary needs, or oral care concerns.

 

 

9. Product Results Disclaimer

Individual results may vary.

The effectiveness of our products may depend on factors including:

  • Breed;

  • Age;

  • Existing oral health conditions;

  • Chewing habits;

  • Frequency of use;

  • Overall health.

We make no guarantee regarding specific results.

 

 

10. Ingredients, Allergies, and Sensitivities

Customers are responsible for reviewing product ingredients before use.

If your dog experiences any adverse reaction, sensitivity, irritation, or allergic response, discontinue use immediately and consult your veterinarian.

To the fullest extent permitted by law, Buster Brush shall not be liable for allergic reactions, sensitivities, or other adverse outcomes resulting from the use of our products.

 

 

11. Intellectual Property

All content available on this website, including but not limited to:

  • Logos;

  • Trademarks;

  • Product names;

  • Text;

  • Graphics;

  • Images;

  • Videos;

  • Designs;

  • Website functionality;

is the exclusive property of FletchCo, LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, transmit, or otherwise exploit any content without prior written permission.

 

 

12. User Reviews and User-Generated Content

If you submit reviews, comments, photographs, videos, testimonials, social media content, or other materials (“User Content”), you grant Buster Brush a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, publish, distribute, display, and promote such content in any media.

You represent and warrant that:

  • You own or have permission to submit the content;

  • The content does not infringe upon any third-party rights;

  • The content is accurate and not misleading.

We reserve the right to remove any User Content at our discretion.

 

 

13. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes;

  • Attempt to gain unauthorized access to our systems;

  • Interfere with website functionality;

  • Upload malicious code;

  • Scrape, harvest, or collect data from the website;

  • Impersonate another person or entity;

  • Violate intellectual property rights.

 

 

14. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We do not control and are not responsible for:

  • Third-party content;

  • Third-party privacy practices;

  • Third-party products or services.

Your use of third-party services is at your own risk.

 

 

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

BUSTER BRUSH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY;

  • FITNESS FOR A PARTICULAR PURPOSE;

  • NON-INFRINGEMENT;

  • ACCURACY;

  • RELIABILITY;

  • AVAILABILITY.

We do not guarantee uninterrupted or error-free operation of the website.

 

 

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLETCHCO, LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM:

  • USE OF THE WEBSITE;

  • PURCHASE OR USE OF PRODUCTS;

  • INABILITY TO USE THE WEBSITE;

  • LOSS OF DATA;

  • LOSS OF PROFITS;

  • PET-RELATED INCIDENTS.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.

 

 

17. Indemnification

You agree to defend, indemnify, and hold harmless FletchCo, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses arising out of:

  • Your use of the website;

  • Your violation of these Terms;

  • Your misuse of any product;

  • Your violation of any law or third-party rights.

 

 

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

Any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New Jersey, and you consent to the jurisdiction of such courts.

 

 

19. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes will become effective upon posting to this website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

 

 

20. Contact Information

If you have any questions regarding these Terms, please contact us:

FletchCo, LLC d/b/a Buster Brush

33 Princess Ave Marlton NJ 08053

Phone: (609) 736-0834

Email: fletchcollc1@gmail.com

Website: www.thebusterbrush.com